Did you know that if you averaged out to just one purchase a day, you could potentially see a “thank you for your order” message over 20,000 times in your life? That’s a lot of gratitude.  🥰 🙏🏽 😊 🙌🏿 ❤️

But is it? (Record scratch 🤨 )

Think of how many of those are just generic thank you messages void of any real emotion. In this post, you’re going to find 37 genuine, creative, and fun thank you for your order and purchase messages, templates, and images you can use in your:

 

Use them to actually convey a message to the lifeblood of your business.

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Table of contents

• Thank you for your order emails
• Thank you for your order cards
• Thank you for your purchase messages
• Thank you for your purchase cards
• Creative thank you words and phrases
• Thank you for your order images

How to use these customer thank you note templates

Couple notes:

• The words “order” and “purchase” in any of these messages can be used interchangeably, of course. You can copy and paste the messages, or customize them to your liking. There is also a word list at the end if you want to add in some more colorful language.
• For the images, you can save them off of this post by clicking on the link below them, or you can customize them in Canva.If you don’t have a Canva account, you’ll l need to create one, but it’s free! And we have a tutorial on how to use Canva here.
• All images are editable using this Canva link.

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How do you say thank you for your order?

​​Thanking customers for their order does two things. First of all, when it’s delivered in a thank you page or thank you email, it confirms for them that their order is, indeed complete. Checkout processes are always more than one click, so this is important.

Second, it is your chance to actually express gratitude. Not the generic “thanks for being a valued customer” but the actual gratitude you feel, as a small business, when someone supports you. And this can be expressed in the copy you use for your confirmation emails and pages, but also in thank you for your order cards that you may want to include in your packaging.

There is an infinite number of ways to say thank you for your order, but here are your rules of thumb:

• Keep it short. Twitter length (360 characters) is best.
• Include a CTA. This is optional. Shop again, leave a review, check out a resource. Keep em’ engaged!
• Be genuine. Speak in your brand voice. Keep it conversational.
• Add a visual element. A graphic, a gif, a meme. This will add an emotional touch. (Customizable templates below!)
• Personalize it. Use their name and the product they ordered, if possible.
• Provide details. If this is showing up on a thank you page or email, make sure you provide the purchase information and/or let the customer know what they can expect next.

Save image | Or customize on Canva (free) using the link at bottom of post

Thank you for your order emails

If you’re looking for some thank you email copy, look no further.

• Thank you for your order! We know you’re going to love it. You can track your order here, review us here, or shop again here.
• Woohoo! Not only are you about to [benefit], but you just supported our small business, and that means the world. Thank you for your order!
• Thank you for your order! We’ll let you know as soon as it ships. While you’re waiting, check out this post on how to use it. Or spread the word! Click here to share your order on social media.
• To say thank you would be an understatement, but we can’t exactly give a hug, so…thank you for your order!
• Thanks for ordering your [product name], [Name]! We’re preemptively excited for you. Don’t forget to check our quick tips on setup.
• You ROCK. Thanks for your order, [Name] and for supporting this here small business. If you have just one more minute to spare, could you support us just a liiiitle bit more and leave us a review?
• Thank you for your order, [Name]! Because you’re a first-time customer, here’s a coupon for 20% off your next order. Go here when you’re ready for your next [product]!
• Order complete! Thank you so much for choosing us! Here are the deets:
• Thanks for your order! You should receive a shipping email within a few days. In the meantime, how did we do? Use this 5-second feedback form to tell us what you liked or what could be improved. We want you to love every second of shopping with us!
• Thank you for your order! Every purchase supports our small business and that means the world.

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Thank you for your order cards

Use this copy for notes that go right into your order packaging. For these, you’ll probably want to limit your calls to action to just the bare basics—like leave a Google review.

Note that in your cards, you can also keep the thank you messaging on the front and add additional information or requests on the back, like your website address, social profiles, and review sites.

• Thank you for your order! Your support of small businesses (ours especially!) is much appreciated.
• The wait is over! Your [product name] is now in your possession and we’re glad it’s in good hands. Now use those hands to leave us a review! (Only if you want). Thanks so much for your order!
• Thank you for your order! We hope (slash know) you’ll love it. Enjoy 10% off your next order with promo code TAKE10.
• At last! A [product] that [key benefit/feature]. Thank you so much for your order and for supporting my small business.
• Thank you for your order! Got feedback? Head to site.com/feedback and spill the beans. Good or bad, we want to hear it all!
• One order is worth a thousand thanks. But we won’t bore you with that. Instead, here’s a $10 coupon for when we see you again. Thanks for your order!
• Thank you for your order! Share your experience with [product] on Insta with #customhashtagname for a chance to get featured on our socials!

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How do you say thank you for your purchase?

In some cases—especially for brick and mortar stores, “order” doesn’t quite make sense. And “thank you for putting food on my table” doesn’t exactly work. Enter the word “purchase.” You can say thank you for your purchase in all the same ways as thank you for your order (i.e., replace “order” with “purchase” in all of the templates above). But because I’m brimming with ideas (and if we’re being honest, for SEO purposes), I’ll give you a whole new list below.

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Thank you for your purchase messages & templates

• Thank you for your purchase! We hope you love your item as much as we loved making/ building/ creating it! If you do, leave us a review? Spread the word to others like you!
• Thank you for purchasing from us! As a token of our appreciation, here is 20% off your next order.
• Thank you for your purchase. You made our day! Want to make our week? Leave us a review! Want to make our month? Come again. Make our year? Bring your friends!
• Thank you for your purchase, [Name]! We’re so sure you’ll love it, we’re giving you $10 off when you come back for more. See you soon!
• Thank you for your purchase. Seriously. There’s no such thing as too much small business support. Please enjoy 20% off your next order with code THX20!
• Thanks so much for your purchase! You made our day, so we hope you have a great one yourself. See you again soon!
• Thank you for your purchase! Should you find yourself absolutely loving it, we would love it if you left us a review!
• Thank you for your purchase! You just made our business grow, and for that, we are forever indebted. Enjoy your [product] and keep supporting small businesses!

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Thank you for your purchase cards

Use these messages in your physical thank you for purchasing cards.

• Thank you for your purchase, [Name]. Your patronage is a big deal for small businesses like ours. We hope to see you again soon!
• Mahalo. Gracias. Merci. Grazie. Obrigado. Dhanyavaad. Xiéxié. In other words, thank you seven times over for your purchase!
• Thanks for your purchase! If (but really, when) you find yourself loving it, help others discover great [products] and review us!
• That’s one small purchase from you, one GIANT smile across our faces over here at [company]. Thanks for choosing us!
• Thanks for your purchase! Each one is a gesture of support for our small business, and that is worth more than money can buy. Have an awesome day!
• We could just play it cool, but that wouldn’t be honest. Truth is, we are THRILLED you chose us. Over the moon. Happy as a Larry. Thank you for your purchase and come back soon!
• You came, you saw, you purchased, you made our day. Leave a review and you’ll make our year! Thank you for choosing [company]!
• Hear that? That’s the sound of our business growing just a little taller because of your patronage. Thank you for your purchase and for supporting small businesses!
• We can’t wait for you to experience your new [item]. And we also can’t thank you enough for choosing us as your [niche] provider. But we CAN give you this 20% off coupon!

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Thank you note for customer purchase wording

And finally, here’s a word and phrase list you can use if you want to spice up your language a bit.

• Appreciative
• Aw, shucks!
• Dog with two tails
• Ecstatic
• Elated
• Grateful
• Happy as a Larry
• Heartfelt thanks
• Honored
• Humbled
• Jazzed
• Over the moon
• Privileged
• Psyched
• Pumped
• Sincere thanks
• Thrilled
• Tickled pink
• Yay
• Yippee
• You shouldn’t have

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Thank you for your order images

And finally, even more thank you for your order images you can steal and customize to your liking.

Here is the Canva link to customize all of the images above and below.

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The post 37 Genuine Thank You for Your Order Messages, Templates & Images appeared first on WordStream.

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